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如果继续，您将登录并转发到默认的Danfoss商店。


您现在要离开商店

If you continue, you will be logged-out of your Danfoss Store and directed to the Store you have selected.

您正在登记，因为您没有在选定国家 /地区购买的凭证。


Frequently Asked Questions

Topic Links:
>获取访问
> Ordering
>订单状态
>签名
>更新我的帐户
> Product Information
>运输和交货
>一般信息
>技术问题
>全球
>视频教程

获得访问

要访问产品商店，请单击“登录”按钮，然后输入您的电子邮件地址和密码。如果您不确定您的密码是什么，或者您忘记了指定的密码，请单击“忘记密码超链接”并输入电子邮件地址。您将收到通知，告知如何将密码重置为新密码。但是，如果单击“忘记密码”链接后未收到响应，请使用页面底部的客户服务中心联系人链接联系您当地的Danfoss客户服务中心。

如果您还不是Danfoss客户:

Please contact your local Danfoss customer service organization who can assist you in this matter.

订购

There are four options when placing an order:
1.From the home screen, there is a Quick Order menu. Simply enter the part numbers and quantities needed and click the "Add to cart" button.
2.在快速订购菜单的右下角，有一个“高级”链接。单击此要么将Excel文件从Excel文件复制并粘贴到文本框中；或从CSV文件上传，在这种情况下，您将提示您确定每列中包含的信息。
3.You can add items to your cart directly from the catalog. When viewing an item, simply select the quantity you want to add and click the "Add to cart" button.
4。从订单历史记录中，您可以选择并将行项目复制到购物车。
Once you have completed one of the 4 options noted, you will use the "My Cart" icon in the upper right hand corner of the screen to follow the 5 steps to place the order.

在快速订购菜单的右下角，有一个“高级”链接。单击此要么将Excel文件从Excel文件复制并粘贴到文本框中；或从CSV文件上传，在这种情况下，您将提示您确定每列中包含的信息。

Once you have completed the upload, you will use the “My Cart” icon at the upper right hand corn of the screen. From the cart screen please follow the 5 steps for order completion.

请注意，有一个250行限制。
At this time, Danfoss does not accept credit card payments for online orders.
请联系您当地的Danfoss代表以确认。
To place an order, you must have an active account with the Danfoss location from which you want to order.
Currently, these requests cannot be completed via the Danfoss Product Store. Therefore, you should contact the Danfoss Customer Service Department to return a product or change an order.
请联系Danfoss客户服务以报告任何运输损失。
If additional delivery addresses exist, they can be selected by using the drop-down list under Delivery Address in the Delivery section of the checkout process. If you do not see the address where you want to ship the order listed or you want to drop ship the order, then you must contact Danfoss Customer Service for assistance.
如果应将地址添加到您的帐户中，请告知Danfoss客户服务，他们将进行所需的更新。一旦将地址添加到您的帐户中，就可以根据将来的订单选择。
请联系Danfoss客户服务以报告任何保修索赔。
包装尺寸显示在结帐过程中，并指示包装盒中包含的零件数。大多数产品betway88必威手机版单独出售，而其他产品必须仅在盒子数量中订购。如果您必须以一定数量的倍数订购，则商店将显示警告或信息消息。

Order Status

The Danfoss Product Store will not send an order confirmation e-mail. You will be provided with an order confirmation number and you will be able to view your order using the order confirmation number using order history in the My Account section.
如果需要确认订单，请联系Danfoss客户服务，他们可以通过电子邮件将其发送给您。
To view a recent order's status and history, go to your home page and a list of your latest orders will be available.
To view older orders, you can go to Order History under My Account and search by one of the options provided. The search options include Danfoss order number, your order number, code number, invoice number, date range and order status.
一旦您接受了条款和条件并单击订单购物车中的“提交订单”按钮，您的订单将在我们的系统中注册并正在处理。不久之后，您将收到从我们系统生成的更具体的订单确认。

每个订单都需要以下信息：
1.Purchase Order Number
2.Part Number
3.Quantity
4。邮寄到地址
5。Shipping Method and any specific shipping information needed to process the order.

Orders received into Danfoss will go through different statuses as they are processed. Stages will range from:
  • 保留 - 该订单在Danfoss系统中注册。
  • 交付 - 仓库已经采摘并收拾了订单。
  • Invoiced - The carrier has picked up the order and the billing documents have been generated.
  • 被拒绝 - 将不会处理完整的订单或某些订单。

登录中

您的电子邮件地址是您的用户ID。
If you cannot remember your password, then click the Forgot Password link next to the Sign In icon.
您的用户ID是您的电子邮件地址，也不敏感。但是，您的密码对案例敏感。
首先要检查的是您正确输入密码。如果您不确定密码，请单击“符号”符号中的符号旁边的“忘记密码”链接。
如果这些都不成功，请与您的公司管理员或Danfoss客户服务联系以验证您在Danfoss产品商店中拥有有效帐户。
请联系您的公司管理员或Danfoss客户服务，以验证您在Danfoss产品商店中拥有一个有效的帐户。

是的，可以根据其在OGAN中的功能来分配用户不同的权利。这些权利的功能包括：
  • 仅查看访问（要查看订单状态，但不能通过Danfoss产品商店下订单。
  • 在Danfoss产品商店中放置和查看订单
  • User administration

更新我的帐户

Go to the "My Account" section from the Home page. Under Profile, select the Update Personal Details to edit the way the name appears.
有关更改植物地址的，请联系Danfoss客户服务，代表将能够为您提供帮助。
请联系您的公司管理员或Danfoss客户服务，以验证您在Danfoss产品商店中拥有一个有效的帐户。
A cart can be created at the time of checkout using the items loaded into it, and clicking the "Save Cart" link. You will be prompted to give the cart a unique name so it can be used in the future. The cart remains saved with the items added to it until they are either removed or the cart is deleted.
单击“添加到购物车”按钮。如果要从购物车中删除项目，请单击位于单个订单线的数量下的“删除”，或单击“清除购物车”链接以删除所有项目。
转到主页上的“我的帐户”部分。在个人资料下，选择您的电子邮件更新以更改电子邮件地址的任何部分。在所需字段中重复新的电子邮件地址。选择更新以完成过程。
转到主页上的“我的帐户”部分。在个人资料下，选择更改密码。请按照指示输入您现有密码，然后输入新密码。在指示的框中确认新密码。选择更新以完成过程。

Product Information

目录由您所在地区内部的本地市场定义。
是的。可以通过单击产品和“添加到比较列表”链接来创建比较列表。可以通过比较图标访问比较列表（在页面右上角的购物车图标旁边）。列表将随着项目的添加而构建。
Each product may contain a photo of the item, the part number, brief description and price (if available). Additional parts that work with the viewed product will also be listed. If certain products are to be used with a specific product (such as spare parts), these will also be noted.
有一个备件和配件部分，可以通过选择具有相关备件和配件的产品来看到。
联系您当地的Danfoss客户服务代表。
从丹佛斯（Danfoss）运送的一些材料可能包含危险材料。我们的仓库和运输组织经过培训，可以准确识别，分类，包装，标签和准备所有有害物质和危险货物运输的必要运输文件。狗威体育赛事We ship in accordance with International Civil Aviation Organization (ICAO), International Air Transport Association (IATA), DG Regulations and the US Department of Transportation’s Title 49CFR, Part 172, Subpart H. In some situations, outbound shipments to the same destination are split to comply with regulations and will be packed and/or labeled accordingly separate from non-Dangerous Goods.
There could be additional transit time for large or bulky items depending on the product. This will be identified once an item is placed on order.

送货方式

您的运输日期可以通过三种方式计算：
1.按照产品的标准交货时间。
2.根据排序的数量，按产品的延长交货时间。
3.如果请求的船舶日期已超过该产品的标准交货时间。
The delivery date will show for each line under "Date" on the order.
您可以在“运输优先”部分的“运输”部分中选择运输选项（如果有）。
货运费用基于订购过程中选择的运输选项，并受到船舶到位置，货物重量和当前运营商的影响。
You can choose different shipping options (if available) in the Delivery Section of the cart under the Shipping Preference section.
For orders requiring same day shipment or air shipment, the order must be entered and approved prior to the daily cut off time. Please contact Danfoss Customer Service as soon as the order is placed to expedite the process.
We share tracking information that we have on your order through your Online Order History in Danfoss Product Store. This information is available for all orders (whether placed online or not), and you can always check for updates using your order history.
If you don't have tracking information in your order history, please reach out to Danfoss Customer Service for additional assistance.

General Information

客户提供的反馈将用于改善Danfoss的客户在线体验。

技术问题

Danfoss产品商店旨在使用以下浏览器的最新版本运行：
铬合金
Firefox
Edge
苹果浏览器
可能有很多原因。要获得帮助，请联系您的Danfoss客户服务部门。
cookie是放置在浏览器内存中的小文本文件。它们允许网站识别您和您的偏好。
Danfoss产品商店的数据每天更新。

全世界

请联系您当地的Danfoss客户服务部门，以查看我们是否可以出口到您的特定国家。
请联系您当地的Danfoss客户服务部门以获取报价。

Video Tutorials

请在YouTube上查看我们的视频教程：

用英语：https://www.youtube.com/channel/uc5fvpqladoltgld0qc981og